• 1. Q: How to find the payment receipt? ?

     A: After successful payment, you will receive an email about payment receipt. This email will serve as an official receipt for this payment. Please do not delete it.     
  • 2. Q: How to calculate the start and expire date of each monthly fee? ?

     A: Each monthly fee is for 30 days (One month will be accounted for 30 days). After your successful payment, the plan starts and lasts for 30 days. And the plan renews itself automatically after the expire date. For example, if you have purchased a BASIC plan on Mar. 15, 2020, your BASIC plan will expire on Apr. 13, 2020 (March has 31 days) and it renews itself automatically on Apr. 14, 2020.     
  • 3. Q: How do I check my current membership status? ?

     A: You can see your membership status on the upper right corner of the page.     
  • 4. Q: How to upgrade and pay for the plans? ?

     A: Visit https://aliexpress.ixspy.com/data/#/upgrade, click on the upgrade button and it will skip to Paypal payment page. After successful payment, please LOG IN AGAIN. And you will see the latest member grade on the upper right corner of the page. If the member grade doesn’t change, please try again later. If it doesn’t work for a long time or over 24 hours, please contact us.     
  • 5. New Store Growth Lists ?

     They are based on the daily, weekly or monthly quantity DIFFERENCE of NEW stores (top 1,000 NEW stores in each category) (New Stores: The start date of the store is within 60 days.)     
  • 6. New Product Growth Lists ?

     They are based on the daily, weekly or monthly quantity DIFFERENCE of NEW products (top 1,000 NEW products in each category) (New Products: The products are first included within 60 days.)     
  • 7. New Product Hot Lists ?

     They are based on the daily, weekly or monthly statistics of NEW products (top 1,000 NEW products in each category) (New Products: The products are first included within 60 days.)     
  • 8. Growth QTY ?

     the quantity DIFFERENCE between the period you choose ( days, weeks or months) and its previous period. eg: 【Daily Sales Growth QTY】: Quantity Difference of Sales Volume (Dec. 30) = Sales Volume (Dec. 30) - Sales Volume (Dec. 29)     
  • 9. Stars & QTY Chart ?

     The chart respectively displays the quantity of each star rating of the product.     
  • 10. Total Sales ?

     Accumulated sales volume within 30 days